Sedgemoor Day Service
Sedgemoor Day Service is a specialist service designed and built for people living with dementia. The Liverpool City Council owned fully accessible building opened in May 2013 and is based in the north of the city. It is close to local amenities and has excellent links to public transport. It comprises of themed rooms including a 4D immersive space, art room and lounge. The corridors are wide and bright having windows lining one side and positioned seating areas.
The outside area has a carefully planned sensory garden with a circular walkway, summer house and poly tunnel to use for those with gardening interests. It has a link corridor to Sedgemoor Reablement Hub and use of some shared facilities there.
The aim of the service is to support people living with dementia to live well; by promoting independence, providing appropriate activities for people to engage in and by a creating an environment and atmosphere that evokes feelings of positive wellbeing. The building has controlled access offering a safe secure environment for people to socialise with their peers, move from room to room and outdoor garden spaces as they choose. This time away from home provides family carers with some much-needed time to be kind to themselves. This support can enable carers to continue with this role for as long as possible.
Care and support is provided at Sedgemoor by a passionate staff team, employed by Liverpool City Council, who are highly trained and experienced in providing person centred bespoke care to people living with dementia and their families. The service works closely with health care professionals to provide holistic care and support. This maybe through providing advice & guidance, signposting to other services, referring to other professionals for specialised input as well as direct care and support.
People are referred to the service by a social worker.
People who use the service will
- Have a diagnosis of dementia
- Reside in citywide Liverpool area
- Have had a financial assessment to calculate any charges that may apply
Our opening times are
Monday to Friday 10am- 5pm
Saturday & Sunday 9am to 4pm (currently unavailable)
Closed bank holidays
Our staffing structure
1 x Resource Manager
3 x Team Organisers
23 Reablement Assistants
1 x Resource Support Officer
Time spent in the day service focuses on providing meaningful and stimulating activity options to engage in. Such as reminiscence groups, themed quizzes, gardening activities, chair-based exercise & relaxation sessions, singing and music, outings in the local community, plus much more.
Activities are planned to meet the needs of individuals reviewed and adapted as required.
We operate a keyworker system in the day service, which means a nominated member of staff will be allocated to everybody who attends the service. Although all staff will provide care and support on a daily basis, it is the keyworker who will be the main point of contact with you and your family to share information. They will keep a check that we have upto date information about your needs. Although any of the team will be able to offer advice, guidance and support to you and your family.
During the time that you are with us at Sedgemoor your personal file/information will be held and stored securely to comply with General Data Protection Regulations. This will include documents such as your care plans, assessments, medicical information and any other personal information.
Lunch and Snacks
We do provide an option to purchase lunch in the day service, the cost of this is currently £3.00 per day
We also operate a comfy fund to enable us to provide snacks and drinks throughout the day as well as any bought in entertainment, or to purchase items to enhance activities etc. the cost of this is currently 50p per day
You can either bring money in for each day you attend or alternatively you can pay weekly or monthly. You will be given a receipt for monies and transactions will be recorded on individual finance sheets. We do ask that you don’t send too much money at any given time as we must be mindful of how much cash we have in the building. We also provide the option of going out of the day service for activities, this usually incorporates eating lunch out, the cost of this can vary. Therefore we do ask that if you prefer to pay daily that we hold a small float of £10, to cover the additional costs for an outside lunch.
We do have a four weekly set menu however Staff will discuss any dietary requirements or preferences that you may have to enable us to provide foods that meet your cultural/religious beliefs and medical needs.
We have staff who are trained to administer medication if needed. If you do require staff to administer medication while with us, we need the medication to be prescribed by a health professional and sent into us in the original packaging with the pharmacy dispensing label clearly visible.
We would also appreciate it if you could provide a repeat prescription list every 2x months, we can take a photocopy and return the original if you wish.
If you have a mobility aid that you use, we ask that you always bring this with you and that it is regularly maintained and in good working order.
Liverpool City Council in line with Smoking Legislation operates a no smoking policy in the building, However we do have a designated safe area within the grounds for people who use the service to use.
Here at Sedgemoor we follow strict infection control measures, we review information from Public Health England and Local Infection Control Teams regularly to ensure we are following the latest guidance.
Your views and opinions (Complaints/ Compliments/ Comments)
Your opinion of the service we offer at Sedgemoor is extremely important to us, so please let us know your thoughts by:-
- Speaking to a staff member
- Suggestion box
- Periodic feedback questionnaires
- Have your say forms
- Exit questionnaires
Sedgemoor and LCC consider all complaints, appropriate investigations are carried out and any necessary improvements made as a result
Similarly if you are particularly happy with the service you receive please complete a
A Sedgemoor feedback form or ‘Have Your Say’ form as above. We really appreciate positive feedback which is shared with the team and senior managers
If you prefer you can pick up a copy of the leaflet at any council building, completed online via Liverpool.gov.uk or telephone Liverpool Direct 0151 233 3000. Copies of this leaflet can be supplied in various formats
If you are concerned over any safeguarding issue either contact a member of the management team on site or contact the Safeguarding team directly via Careline on 0151 233 3800- 24-hour telephone line.
If you need any further information, please speak with any of our team.